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Your backup is a lie your vendor sold you

On a Saturday in November, a sysadmin called me. It was just past noon. He had a frozen voice.

"The server isn't running anymore. Everything is encrypted."

"Which server?"

"All of them."

"And the backups?"

A long silence. The kind of silence you could cycle through.

"The backups," he said eventually, "I'm checking on now."

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